Your privacy is important to us. This Privacy Policy explains how From Mars collects, uses, and protects your information when you visit our website or place an order.
Information We Collect
We may collect personal information you provide during checkout or when contacting us, including:
- Name
- Email address
- Shipping and billing address
- Phone number (if provided)
- Payment information (processed securely through our payment provider)
We do not store or have access to your full payment information.
How We Use Your Information
Your information is used to:
- Process and fulfill orders
- Arrange shipping or local delivery
- Contact you regarding your order or delivery
- Provide customer support
- Improve our website and customer experience
- Send occasional updates or promotions if you choose to subscribe
If you select local delivery, your name, address, and any contact information you provide will be used solely to complete your delivery and communicate with you if needed.
Sharing Your Information
We value your privacy and never sell or rent your personal information. Your information is shared only when necessary to process payments, fulfill orders, or ship your purchase through trusted service providers. For local deliveries completed by From Mars, your delivery information is used only for the purpose of completing your order.
Cookies
Our website may use cookies to improve your browsing experience, remember preferences, and analyze website traffic. You can disable cookies through your browser settings at any time.
Data Security
We take reasonable measures to protect your personal information and only retain it for as long as necessary to fulfill orders, comply with legal obligations, and provide customer support.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. We will respond as promptly as possible.
Changes to This Policy
This Privacy Policy may be updated periodically. Any changes will be posted on this page with the updated effective date.
Contact
If you have any questions about this Privacy Policy or how your information is handled, please contact us through the contact information listed on our website.
Thank you for supporting From Mars. Every purchase supports handcrafted, locally made jewelry created with care in the heart of Tulsa.